Operations Coordinator

Company Description

With over four decades of unwavering commitment to service excellence, we stand as a true industry leader in the world of intermodal transportation in Canada. Our legacy is built upon a foundation of reliability, innovation, and a deep understanding of our customers’ evolving needs.

Job Description

 Essential Duties & responsibilities include

• Manage city dispatch operations, including coordinating deliveries and optimizing routes for efficiency
• Respond to customer and internal inquiries via email in a timely and professional manner
• Schedule and confirm pick-up times with clients, ensuring accurate and up-to-date information
• Handle freight documentation, including preparing bills of lading and customs paperwork
• Track freight movements and update relevant stakeholders on shipment status
• Monitor and maintain maintenance schedules for trucks, trailers, and forklifts to ensure operational readiness
• Coordinate with drivers and warehouse staff to ensure smooth logistics operations
• Manage inventory levels and assist with stock reconciliation
• Generate and analyze reports on supply chain performance metrics
• Assist in identifying and implementing process improvements in the supply chain workflow
• Ensure compliance with transportation regulations and safety standards
• Collaborate with other departments to resolve any supply chain-related issues
• Maintain accurate records of all supply chain activities and transactions
• Assist in vendor management and procurement processes when needed
• Participate in regular team meetings to discuss operational challenges and solutions
• Ability to shunt trailers an asset

Qualifications

• High school diploma or equivalent required
• Experience in supply chain, logistics, or related field is an asset.
• Forklift certification is an asset
• AZ/Shunting experience an asset
• AS400 experience is an asset
• Strong computer skills, including proficiency with Google-based documents
• Excellent organizational and time management skills
• Strong attention to detail and accuracy in data entry and documentation
• Must be bilingual English and French

Additional Information

What can we offer to you?

• Competitive Wages
• Comprehensive Benefits Program
• Profit Sharing Opportunities
• Tuition Reimbursement
• Opportunities for growth and advancement