Technology Procurement Specialist

Position Description

We are seeking a detail-oriented and strategic Procurement Specialist with a focus on technology purchases to join our team. This role is responsible for sourcing, negotiating, and purchasing hardware, software, and IT services to support the organization’s technological needs. The ideal candidate will have a strong understanding of IT procurement processes, contract negotiations, developing SLAs, managing supplier performance, and support metrics development for IT from the Procurement department.  Other responsibilities include processing orders, competitive quoting, contract negotiation/renewal, and contract administration for categories outside of IT.

This position also orders and manages the supplier and inventory of printed materials in support of customer contract requirements.  This includes coordinating version changes with the Communications team, developing SLAs, managing supplier performance, managing inventory and reorder points, and supplying reports to management on the program and supplier(s). 

Key Responsibilities

• Order and manage supplier and inventory of printed materials to support customer contract requirements.
  • Ordering materials
  • Coordinating version changes with the Communications team
  • Developing SLAs and managing supplier performance
  • Overseeing inventory and reorder points
  • Supplying reports to management on the program and supplier(s). 
• Procurement Strategy & Execution for IT Purchases
  • Manage end-to-end procurement process for IT-related goods and services including telecommunications.
  • Work with IT to ensure renewals are completed on time or contracts are terminated appropriately.
  • Ensure upcoming autorenewals are identified well in advance and business owners notified.
  • Collaborate with IT to define requirements and ensure alignment with business goals.
  • Develop and implement sourcing strategies to optimize cost, quality, and delivery.
  • Collaborate with the IT department to support the development of the IT Asset Management process.
• Supplier Management
  • Identify, evaluate, and maintain relationships with technology suppliers and service providers.
  • Support Relationship Managers in developing supplier assessments and performance reviews.
  • Attend and participate in Annual Supplier Performance Reviews.
  • Act as an escalation point for supplier performance issues.
• Contract & Compliance
  • Draft, review, and manage technology procurement contracts and licensing agreements in partnership with legal resources.
  • Negotiate pricing, terms, and service level agreements (SLAs).
  • Ensure compliance with internal policies, budget constraints, cybersecurity and privacy policies and regulatory requirements.
  • Maintain accurate procurement records and documentation.
• Market & Trend Analysis
  • Stay informed about market trends, emerging technologies, and pricing benchmarks.
  • Provide insights and recommendations to stakeholders on cost-saving opportunities and innovations.
• Process Improvement
  • Provide input and support for improvement to the procurement processes and tools to enhance efficiency and transparency.
  • Collaborate with IT on ways to improve processes between the two organizations.
  • Support digital transformation initiatives.

Minimum Requirements

• 5+ years of experience in procurement, with a focus on IT or technology sourcing.

Critical Skills

• Strong knowledge of IT hardware, software, cloud services, telecommunications, and licensing models.
• Experience with procurement and eRFX systems.
• Excellent negotiation, communication, and analytical skills.
• Ability to manage multiple priorities in a fast-paced environment.

Additional Skills and Qualifications

• Professional certifications such as CPSM, CIPS, or PMP are preferred, but not required
• Experience with purchasing for a non-profit organization
• Experience in enterprise-level IT procurement
• Familiarity with cybersecurity, data privacy, and compliance standards
• IT Procurement skills, experience, and knowledge with a variety of categories
• Fulfillment and logistics
• Supplier management
• Effective and professional written and oral communication skills
• Customer-centric with well-developed business acumen
• Ability to exercise independent judgment in decision-making

Education

• Bachelor’s degree in business administration, Supply Chain Management, Information Technology, or a related field.

Physical Requirements

• General office demands
  • Prolonged periods of sitting at a desk and working on a computer.
  • Frequent reaching, handling, and fine manipulation for using office equipment, filing, and managing paperwork.
  • Manual dexterity sufficient to operate a keyboard, mouse, and other office tools.
  • Occasional standing, walking, and bending.
  • Ability to lift up to 10-20 pounds occasionally.
  • Vision abilities required include close vision for computer work and reading documents.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.