Strategy & Operations Manager

Juniper is hiring three Strategy & Operations Managers to take on mission-critical roles in Partnerships, Launch, and Supply Chain. These positions are built for early-career generalists who want to try a lot of things, work directly with senior leaders, and see the impact of their work in real time. You’ll gain exposure across teams, manage high-stakes projects, and help scale the business to its next level of growth.

At Juniper, no two days are the same. One week you might be pitching a new partner, the next you’re leading a major product launch, and the next you’re solving a supply chain puzzle with our China team. Success here means using data to drive decisions, communicating clearly, managing stakeholders with confidence, and diving deep to learn how the business works end-to-end.

If you’re looking for a role where you’ll be challenged, move fast, and grow into a next-generation leader, this is it. 

About Juniper

Juniper is a crowdfunding and merchandise platform for independent creators. We don’t just run the funding platform (like Kickstarter), we also create the actual products, launch on creator-branded storefronts, and ship to customers. Juniper has enabled creators to crowdfund specialized products like board games and lava lamps, and fund passion projects like animated shows and charitable initiatives. Since 2016, we’ve created and launched over 2,500 unique physical products and generated over $200M in revenue for creators. Click here to view some of our products and storefronts!

The Roles

Applicants will be considered for all 3 roles, but please indicate on your application if you have a preference. 

Partnerships 

Reporting to the Sr. Manager of Partnerships, you’ll sit at the intersection of relationship management, sales, and go-to-market. You’ll work closely with Brand Strategy, Product Design, and Launch teams to turn new opportunities into successful creator partnerships.

Key Responsibilities

• Build and strengthen relationships with strategic partners through quarterly and roster reviews.
• Support discovery calls, pitch Juniper’s services, and scope opportunities for success.
• Lead early-stage product ideation and go-to-market planning, ensuring seamless handoff to Launch Operations.

Wins You’ll Deliver

• Partners who feel supported, excited, and eager to keep bringing us business.
  
• New opportunities closed on the right terms, with clear scope and vision.
  
• Launches that start strong and set downstream teams up to win.
  

Launch 

Reporting to the Sr. Manager of Launch Operations, you’ll own the execution of our most important launches. This role is all about speed, precision, and coordination - you’ll be the one keeping creators, product, marketing, and ops all rowing in the same direction.

Key Responsibilities

• Lead the full lifecycle of creator product launches, from kickoff to post-launch.
  
• Serve as the main point of contact for mid-sized clients, keeping them confident and aligned.
  
• Continuously refine Juniper’s launch playbook to drive faster, smoother, and bigger outcomes.
  

Wins You’ll Deliver

• Launches that drop without a hitch, delighting creators and fans alike.
  
• Clients who trust you as a steady, solutions-focused partner.
  
• A launch process that scales with Juniper’s growth and gets sharper every time.
  

Supply Chain

Reporting to the Director of Product, you’ll make sure everything behind the scenes runs like clockwork. You’ll work closely with Launch, Product Development, and our China operations teams to keep products moving and inventory flowing.

Key Responsibilities

• Oversee Shopify back end setup, ensuring every launch goes live flawlessly.
  
• Coordinate with China teams to ensure products ship on time, while troubleshooting any issues, and communicating updates.
  
• Track inventory across Juniper stores and 3rd party platforms (e.g., Amazon) to avoid stockouts.
  
• Build dashboards to give real-time visibility into fulfillment, shipping, and inventory.
  

Wins You’ll Deliver

• Flawless product setups and launches that run without errors.
  
• Smooth fulfillment and proactive communication when things get tricky.
  No surprise stockouts, anywhere.
  
• Dashboards that give Juniper its operational pulse at a glance.
  

Qualifications 

• 3+ years of experience in operations, project management, or a related field (e.g., partnerships, supply chain, or product launches).
  
• Proven ability to drive cross-functional projects in fast-moving environments.
  
• Strong communication and stakeholder management skills, with confidence working across internal teams and external partners.
  
• Analytical and data-driven; able to build dashboards, track KPIs, and act on insights
  
• Business-savvy, curious, and eager to learn how all parts of the business connect.

What We Offer 

You’ll join a high-performance team that’s reinventing what it means to launch a product in the creator economy. Here, strategic thinking and creative excellence go hand-in-hand - and your ability to unify diverse teams and drive operational rigor will make a direct impact on our success. If you thrive in fast-paced environments, enjoy coaching high-performing teams, and want to own the end-to-end marketing experience, you’ll thrive here. We also offer:

• Competitive Compensation + Benefits – Includes paid time off and a company-wide paid shutdown during the December holiday season.
  
• Remote-First Work Environment – Juniper has offices in Toronto and Vancouver. However, we let employees choose what work setting works best for them.
• Flexible Work Schedule – We accommodate flexible hours, as long as you are delivering results and maintaining a seamless workflow with your team and cross-functional stakeholders.
  
• Annual Allowance – Invest in your wellness, education, home office setup, and more.
  

Our Hiring Process

We believe in being clear about what to expect. If you’re selected, your journey will look something like this:

• Initial Screening - A recruiter will connect with you to learn about your experience and share insights about our culture and team.
  
• Show Us Your Skills – Work through a project tailored to the role so we can see how you approach challenges similar to those you’d face here.
  
• Hiring Manager Interview(s) – Interview(s) with one or two hiring managers to dive into your career journey, technical expertise, project, and what it’s like to work with our team.
  
• Chat with Our CEO – An open conversation about your journey and what drives you—both professionally and personally.

Juniper is an equal-opportunity employer. If you are in need of an accommodation as part of the interview process, please let us know when you apply.

We know that experience comes in many different forms. If you do not meet all the specified qualifications but feel you're a great fit for this role based on your skills, interests, and vision, let us know why.

Please note that only candidates who are selected for an interview will be contacted directly. Thank you for your interest!