Inventory Control Specialist- Mississauga, Ontario- Canada

Job Summary:

We are seeking a detail-oriented and analytical Inventory Control Specialist. This role is responsible for maintaining inventory accuracy, ensuring compliance with established procedures, and facilitating inventory-related processes including e-commerce returns and vendor returns. Reporting to the Director of Merchandising and Wholesale Management, the successful candidate will demonstrate proficiency in inventory systems, cross-functional communication, and process documentation. This position requires a strong understanding of inventory control principles within a retail and wholesale footwear environment.

Job Responsibilities:

• Provide support to the Director of Merchandising and Wholesale Management

• Ensure departmental procedures, policies, and processes are followed

• Process e-commerce returns for Canadian business units

• Assist in coordinating inventory control activities as requested

• Monitor cycle counts, investigate discrepancies, and ensure accurate inventory transactions, including purchase order (PO) adjustments when necessary

• Investigate, analyze, and direct inventory adjustments with proper documentation based on the type of error, maintaining balance between the Warehouse Management System (WMS) and Jesta

• Facilitate Return to Vendor (RTV) processes for Canadian sites and business units, including aging reports for store transfers and interdepartmental communication at each step

Key Job Functions:

• Computer proficiency

• Comfortable using email and Microsoft Office programs, especially Word and Excel

• Ability to learn, navigate, and understand additional software systems, including Jesta and Cognos BI queries related to inventory control

• Strong math skills – comfortable working with numbers

• High attention to detail

• Able to occasionally lift 40–50 lbs

• Self-starter with ability to follow written instructions and procedures

• Capable of documenting and monitoring work processes

• Able to multitask and prioritize effectively

• Strong communication skills across all levels of the organization

Equipment Used:

• No machinery

• Tools: computer terminal, printers

• Materials handled: boxes, shoes, accessories, paper

• Work environment: climate-controlled warehouse and office

Physical and Environmental Requirements:

• Warehouse activity as needed – walking to various locations

• Office activity: workstation with computer terminal, photocopiers

• Accident risk: minimal to none

Education and Experience Requirements:

• Experience with Warehouse Management Systems (WMS) required

• Microsoft/Windows experience

• 1–2 years of preferred experience in inventory control and/or accounting

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