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Supply Chain Manager / Service Manager

NorthPoint Search Group
Full-time
On-site
Norcross, Georgia, United States

Supply Chain Manager / Service Manager

Who: A strategic leader with experience in supply chain management, logistics, and service operations.

What: Oversee planning, controlling, and managing procurement, logistics, and customer service functions to ensure efficiency and satisfaction.

When: Position available immediately.

Where: Based in the Atlanta metropolitan area.

Why: To drive operational excellence, ensure on-time delivery, improve service performance, and contribute to sustainable business growth.

Office Environment: Professional and collaborative setting with cross-functional teamwork and leadership responsibilities.

Salary: Up to $100k plus 10% bonus

Position Overview:

The SCM and Service Manager will hold overall responsibility for supply chain and service operations, including procurement, logistics, production support, customer service, and after-sales functions. This role requires a balance of strategic vision, operational excellence, and leadership to ensure customer satisfaction, process efficiency, and long-term growth.

Key Responsibilities:

  • Lead supply chain and service functions including procurement, logistics, and after-sales support.
  • Drive continuous improvement in processes, KPIs, and service quality.
  • Manage supplier negotiations and maintain strong customer relationships.
  • Oversee logistics, warehousing, distribution, and spare parts management.
  • Ensure compliance with service standards and regulations.
  • Lead, develop, and motivate a cross-functional team.
  • Collaborate closely with internal departments and global teams.
  • Contribute to investment planning, reporting, and management initiatives.

Qualifications:

  • Proven experience in supply chain management and service leadership.
  • Strong skills in supplier/customer management, process optimization, and logistics.
  • Demonstrated ability to lead teams and drive results.
  • Excellent communication and cross-functional collaboration skills.
  • Strategic thinker with hands-on execution ability.
  • Bachelor’s degree in business, supply chain, or related field (advanced degree preferred).

If you’re interested in learning more about this opportunity or would like to discuss your qualifications, please apply now.