Minimum 2-3 years of current relative Meeting/Event Management experience required, typical experience 4-6 years
CMP designation an asset, formal Project Management designation/training an asset
College diploma or degree in related field
Computer proficiency in Microsoft office suite
Proven ability in Project Management
Strong communications skills verbal, written and presentation skills
Ability to remain calm and composed under stressful situations
Proven negotiating skills
Strong Financial Acumen
Strong multi-tasker who works well under pressure
Knowledge of web based registration tools is a plus
Note\: Work From Home privileges are granted after 3 months of assignment to the account.
*LI-TS
Major Areas of Responsibility:
Support Strategic Meetings Management Procurement clients through utilization of the Starcite tool as described by client agreement. Such support will include, but not limited to, conducting hotel space searches for 100% of workload through Starcite; complete understanding on the functionality of Starcite in order to advise and educate client users.
Negotiate best possible rates and program concessions for the component of SMM Procurement, leveraging client supplier relationships, utilizing processes and procedures outlined in the client agreements
Be knowledgeable of the client contract process, their legal addendums, ensuring client is appropriately informed of and represented in all terms and conditions contained within.
Build and maintain strong client knowledge by attending weekly conference calls to further define; re-define process and procedure
Proactively escalate potential client or supplier issues to manager / Account Director / IR for resolution. Involve client where appropriate
Stay current with supplier agreements, relationships and industry trends through attendance at weekly team meetings, supplier presentations, educational trips and industry trade shows
Provide guidance and offer recommendations to team members not actively involved in SMM Procurement on a daily basis.
Fully support the larger Strategic Travel & Event Procurement team through workload sharing, and brainstorming opportunities.