Operations Manager

Are you a results-driven leader who thrives on driving operational excellence, profitability, and customer satisfaction? Do you excel at managing diverse teams, optimizing workflows, and ensuring quality service delivery across multiple departments? If so, our Operations Manager role could be the opportunity you've been waiting for. In this role, you'll oversee branch-level operations for restoration and reconstruction projects-ensuring they are completed safely, efficiently, and to the highest standards.

Relocation assistance is available for qualified candidates - because we know the right opportunity is worth the move! Our Operations Managers earn a competitive salary based on experience. We offer an exceptional extended health plan including medical, dental, and vision. Our other benefits include an employee assistance program, educational assistance, professional development, internal growth opportunities, the opportunity for national career movement, and a healthy work/life balance. If this sounds like an opportunity for you, apply today!

A DAY IN THE LIFE OF THE OPERATIONS MANAGER

As the Grande Prairie based Operations Manager, your day revolves around leading and coordinating multiple service lines to ensure that all restoration and construction projects run smoothly from start to finish. You'll oversee timelines, budgets, and quality standards while managing teams, resources, and subcontractors to deliver outstanding results. You'll drive profitability through effective cost management, uphold safety and compliance standards, and maintain exceptional client relationships. As the primary escalation point for complex issues, you'll demonstrate leadership, problem-solving, and accountability to keep projects moving forward. Your ability to coach, mentor, and engage employees will foster a high-performing culture rooted in teamwork, customer focus, and continuous improvement.

QUALIFICATIONS

• Minimum 5 years of experience in construction within restoration, emergency, or related industry
• Previous leadership experience, including coaching and developing teams, considered an asset
• Proven ability to manage budgets, resources, and subcontractors effectively
• Strong understanding of reconstruction practices and insurance restoration requirements
• Advanced verbal and written communication skills
• Intermediate proficiency in Microsoft Office Suite and mobile applications
• Strong organizational, analytical, and time management skills
• Ability to negotiate, resolve conflicts, and manage diverse personalities
• College diploma or trade certification in a related field, or equivalent experience
• IICRC certifications considered an asset

If you're a strategic leader ready to take ownership of operations, deliver results, and inspire teams to achieve excellence, we want to meet you.

ARE YOU READY TO JOIN OUR TEAM?

If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!